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Lessons Learned No. 8

Conduct regular customer satisfaction and benchmarking surveys after the transformation.

More lessons learned...

HR Transformation: Building Human Resources From the Outside In

Dave Ulrich, Justin Allen, Wayne Brockbank, Jon Younger, Mark Nyman

HR can only transform organizations if it transforms HR. This book shows us how. HR Transformation would have been important in the past-it is critical now!


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Tangible Impacts of Accounting Transformation