Raytheon Symposium 2016
Innovative Blended Learning

September 20, 2016
London, UK
09:00 - 14:00

Emma Barrow
Senior Manager Learning Solutions, Yorkshire Building Society Group

Emma is Senior Manager in Learning Solutions at Yorkshire Building Society Group. Prior to working at YBS, her professional specialties in Learning & Development fostered whilst working at Royal Mail as Head of Digital Learning. With a background in Graphic Design & Communications, she brings a perspective and set of skills that differ from many traditional L&D professionals, and as a self-confessed early adopter she prides herself on keeping ahead of the curve with new and innovative learning approaches.

She is particularly passionate about social learning and in typical millennial fashion, champions new and innovative digital tools that can enable and enhance development beyond the classroom. A firm believer that learning can be fun without losing the point, gamification in all its incarnations is something that she’s been following and experimenting with from the very first project she tackled.

Cathy Hoy
Senior L&D Manager, Commercial, Coca-Cola Enterprise

Cathy has 15 years’ experience in Learning & development, working in regional and global roles within a number of successful businesses. Her experience includes developing trainer capability, leadership development and business wide culture change. Cathy is passionate about the future of training and how companies can maximize their use of digital and social learning solutions.

Lars Hyland
Chief Commercial Officer, Totara Learning
A well-known figure in the learning technology community, Lars Hyland has championed the adoption of innovative blended learning design to reap not just greater cost efficiency but real changes in learning effectiveness and engagement. Lars has experience in consulting with a wide range of organisations across many sectors and regions leveraging technology to build workplace learning experiences that raise people performance, productivity, and engagement.

Lars has held senior management positions with a number of pioneering learning companies and now leads the drive for adoption of Totara Learning's open source enterprise learning platforms, Totara LMS and Totara Social working in collaboration with a worldwide network of expert partners.

Nigel Jeremy
Chief Learning Officer, British Airways

Nigel Jeremy BSc, MIPD, ACIB has led the L&D and recruitment functions for companies including HBOS, Vodafone and EasyJet. In 2009, he moved to lead the Learning, Recruitment and Organisation Development functions for Marks and Spencer plc. operating across 55 countries.

In 2014, Jeremy joined British Airways as their Chief Learning Officer responsible for all learning and development activity across this global business and iconic UK brand.

His expertise spans all aspects of HR with a particular focus on Leadership, Management and executive development and the creation of employee centric culture. With deep expertise and an impressive track record in creating Talent and Performance cultures, Jeremy’s presentations always find a way to make the complex issues of leadership and management psychology simple and practical in terms of deployment.

Jeremy gained his BSc at the University of Manchester with First Class Honours, he is an Associate of the Institute of Financial Services, a Member of the Chartered Institute of Personnel and Development, holds level B status with the British Psychological Society and is a licensed Master Practitioner of Neuro-Linguistic Programming.


Melanie Lepine
Head of Colleague Development, Dixons Carphone

Melanie is the newly appointed Head of Colleague Development for Dixons Carphone, supporting approx. 28,000 front line colleagues across Retail, Services, Commercial and Corporate in UK and Ireland. She has a clear focus on innovation and change within learning to bring the customer experience to life and achieve business objectives.

Prior to joining Dixons Carphone, Melanie spent the first 10 years of her career in Tesco Retail, initially in store as a Training Manager and Personnel Manager, and later moving into regional roles project managing operational, behavioural and cultural change and finally moving into an HR Director role. Subsequently, Melanie moved to American Express where she spent the next 9 years specialising in learning, achieving her CIPD Advanced Diploma in HRD and ultimately her FCIPD status. Leading learning initially across European markets and then moving into a Global Strategy role for learning delivery, Melanie developed a real expertise for the virtual world (learning and leadership), for standardising and aligning learning whilst demonstrating improved speed to competence and metric driven results as well as the ability to combine learning objectives with business objectives to drive results across a matrixed organisation with a culturally diverse audience. Her final role for American Express was as Director, Global Learning Delivery for Travel and Lifestyle Services, leading a team of 90 learning professionals across 23 markets worldwide.


Jesper Lillelund
Partner & Co-Founder, CorporateLeaders

Jesper Lillelund has been engaged in building valuable business networks on the international scene for over 15 years. Jesper combines his in-depth industry knowledge, access to a wide network of business leaders, and market development skills focusing on making business transformation and corporate excellence part of the business agenda.

Prior to co-founding CorporateLeaders, Jesper was instrumental in building a leading independent business transformation association from an informal business community to a global player. He also served as the Marketing Director at The Wall Street Journal Europe where he was responsible for managing brand, direct and on-line marketing. In his career at the Journal Europe, Jesper was also responsible for developing new revenue generating businesses. This included launching The Wall Street Journal Europe’s conference operations starting with the highly sought after European CEO Summits to the regional Central European Economic Review conferences. Prior to the Journal Europe, Jesper held market analyst roles at MAN B&W Diesel and Danisco in Denmark.

Jesper holds an MBA in International Management from the University of Dallas and a BBA in Management and International Business from Baylor University in Texas.

Steve Thompson
Director Business Development EMEA, Raytheon Professional Services

Steve Thompson is Director of Business Development for Raytheon Professional Services LLC (RPS), a unit of Raytheon Company. Delivering more than nine million hours of custom training in 28 languages to learners in more than 100 countries, RPS is a global leader in training services and outsourcing. RPS improves clients’ business performance by redesigning how they train their employees, customers and partners; implementing their new training design; and managing their training in long-term outsourcing engagements.

Steve has held several positions within the RPS management team in the UK and EMEA headquarters over the last 14 years. In his current role as Director of Business Development, he is responsible for expanding RPS’ business in Europe, Middle East and Africa in the commercial segment beyond its automotive core to other industries. Under his business development leadership, RPS EMEA will continue to strive to be the best training provider worldwide.

Steve has 25 years of experience with a primary focus on operations, business development, project management, and transition; he is a subject matter expert in project management including implementation and adaptation of processes.

Since joining RPS in 1998 his roles have included UK Operations Manager (Vauxhall, Renault, Nissan, Opel Ireland, Saab, and Chevrolet) and GM Europe Account Management in the RPS EMEA headquarters in Germany. Most recently he led the implementation of a major outsourcing program in Asia. This role included the set up of the team of experts as well as the consultancy on transforming existing processes, roles and tools in a multi-cultural environment requiring the usage of all his change management expertise.

He is a qualified Raytheon Six Sigma™ Bronze Specialist.

He is a serving Non Executive Director of the Institute of the Motor Industry Awards Ltd (IMIAL) representing training interests on behalf of dealers and manufacturer in the UK automotive sector.



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