FinanceLeaders Webcast
Next Generation Finance Transformation
8 September 2009, Global
14:30 GMT/ 15:30 CET/ 9:30 AM EST


John Holland
Global Head of Finance Shared Services, Zurich Financial Services

John is a senior Programme Director with 29 years experience in the Insurance and Banking Industries. He has been involved in many change projects and has spent much of his career working in IT. He is currently Global Head of Finance Shared Services responsible for the establishment of a Finance Shared Service centres in Poland and India. Transactional Finance roles from Zurich’s German, Swiss, UK and US business units have been transitioned to these Service Centres.
Most of the change programmes John has been involved with have been transformational and had a multi geography dimension involving project teams from different countries or companies working together. He has been responsible for programmes in many parts of Europe, India, USA and Asia.

John lives in the UK but is currently working out of Zurich.

Karsten Soderberg

Carina Smith
Vice President, Capgemini Global BPO Services

Carina Smith is Head of Business Process Outsourcing Business Development in Europe, with responsibility for a region in the fastest growing area of the Capgemini Group.
Carina Smith has been responsible for closing several recent ground breaking deals in the BPO sector including F&A projects at NXP, TetraPak, SKF, Syngenta, Danfoss, ZFS and Stora Enso. She is recognised as an innovator with a strong track record in realising value from strategic partnerships and has grown the Capgemini BPO portfolio by 300% in 2 years.

Prior to joining Capgemini, Carina Smith worked in sales and general management for Xansa, EDS and Sema in roles spanning BPO, IT Outsourcing and new business start ups. Carina is a German national, multi-lingual and has previously managed German and Spanish businesses.


Karsten Soderberg

Karsten Soderberg

Director, CorporateLeaders

Karsten Soderberg has more than 15 years of international executive experiences. He has held various assignments in multinational companies in functions ranging from, Global Executive management and leadership, Business Process Transformation, sales & marketing as well as project and program management.

Through his various functional and administrative positions Karsten possess significant and comprehensive experiences in end-to-end business processes, sales management, strategic analysis, organizational revitalization, project management, business transformation, people supervision and coaching.

Karsten holds a Master of Science degree in business administration and management science and a Bachelor degree in the same field. He also holds postgraduate qualifications in The Balanced Scorecard, EFQM - European Foundation for Quality Management and TQM.



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