Four key real world intelligent automation trends for 2021  

26 January 2021:

With pandemic-driven demand for robotic process automation (RPA) and intelligent automation tools set to increase exponentially in 2021, vendors are obliging accordingly. With over 150 RPA and intelligent automation tools now available and all making big claims, but varying significantly in design quality, technical capabilities and delivery approach, organisations face making the wrong choice.

The problem is that the significant differing technical capabilities of vendors will prove the difference between achieving short-term tactical benefits with potentially great effort and risk, or strategic work transformation at enterprise scale with less effort and minimal risk. Greater automation vendor differentiation insights and a clearer demarcation of these important technical nuances will hopefully start emerging this year. Here’s what to look forward to.

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Source: Information Age

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