CIO role: 3 predictions for 2021  

16 February 2021:

March 2020 marked the beginning of a new era for the workplace. And as companies around the world sent their employees home and scrambled to find digital solutions for the new normal, perhaps no one was more affected from an organizational standpoint than the CIO.

I can attest to this personally – my role as CIO at SERVPRO has certainly evolved. The way that we do business changed, and I’m no longer just the tech guy. Having the mantra of “One Team,” we work very closely across functions and teams on business and technology decisions, working with our human resources department and trying to keep all teams and employees happy.

As we embark on a new year, I’ve taken a hard look at the challenges we faced last year – and at how what we’ve learned can help us in 2021.

3 ways the CIO role changed in 2020

The nature of technology (and the CIO’s role within a business) is that it’s always evolving. But how specifically has the role changed over the past ten months?

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Source: The Enterprisers Project

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