HRLeaders Webcast: Ensuring Performance and Satisfaction Through SLA's

HRLeaders Webcast: Ensuring Performance and Satisfaction Through SLA's

Ensuring Performance and Satisfaction Through SLA's
Webcast
23rd September 2008
15:00 - 16:00 CET

CorporateLeaders' HRLeaders Network hosts an engaging 1 hour presentation and panel discussion facilitated by industry experts on how SLA's can ensure performance and satisfaction.

What You Will Get Out of it
  • Lessons learned and examples of what good SLA's should entail
  • How SLA's can help build an effective relationship with your provider
  • Best practices in monitoring and reporting
 
Why You Should Attend

This webcast will provide you with real-life examples and insights for good governance and benchmarking of shared services and BPO contracts through SLA's.

It is an ideal environment for senior executives to gain insights into a specific transformational subject area and a highly effective place for knowledge exchange.
 
Who Should Attend
  • CEO, CFO and COOs
  • VP and Directors, Human Resources
  • VP and Directors, Organisational Development
  • VP and Directors, Legal Services
  • VP and Directors, Procurement and Sourcing
  • VP and Directors, Governance
  • VP and Directors, Shared Services
  • VP and Director-level Line Managers