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SSCs, a vital resource for HR Transformation
30 June 2010:
The total cost of the HR function has increased a significant 40% over the last ten years. This increase corresponds to an intended evolution. The more advanced organizations have chosento optimize the cost of transactional activities while at the same time, choosing to increase investments in talent management processes.
Fifteen years ago, who would have thought that Shared Services would become the norm to manage General and Administrative services and especially Human Resources? If we take a close look at the current situation, Shared Services have fulfilled initial expectations. Research recently conducted by the Hackett Group shows that more than 60%
of organizations studied have realized a 20% increase in productivity. Their next step is to create additional benefits and greater value for end users
Source: GlobalHRStudio
