How virtual onboarding is failing employees  

6 April 2021:


Employees today are experiencing a crisis of connection. According to Gartner research, only 40% of employees feel a sense of belonging at their organization. The problem is even worse for new employees; just 32% of employees hired in the past 12 months feel a sense of belonging to their organization.

Remote work makes it harder to create connection. While most companies implemented remote work out of necessity at the beginning of the COVID-19 pandemic, remote work will outlast the pandemic. According to Gartner analysis, business leaders project that nearly half of all employees will continue working remotely at least part-time after the pandemic.

HR leaders report that the biggest challenge with expanding remote work isn’t sustaining productivity; it’s maintaining the organization’s culture. Employees shifting to remote work report interacting less often with their coworkers, with interactions that are more transactional. With less meaningful connection, HR leaders tell us some employees feel like they could be working for any company. This is particularly true for new hires. Instead of immersion in a new office with its own rhythm and culture, they sit at the same desk and simply swap one company laptop for another.

The message is quite jarring: Cultural connection is at risk. With this insight, a more challenging question emerges: If existing employees—people with ties to, and an understanding of, the organizational culture—feel disconnected, what hope do new hires have to develop a sense of belonging?

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Source: HR Executive

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