A New Paradigm For Corporate Training: Learning In The Flow of Work  

25 September 2018:

The corporate training market is over $200 billion around the world and it’s going through a revolution. While we often think of training as programs or courses, a new paradigm has arrived, one I call “Learning in the Flow of Work.” Let me explain.

How Corporate Training Evolved: From Classroom to PC to e-Learning to Digital

The corporate training industry has been around for decades and it has always been impacted by new technology. As the following chart shows, over the last 20 years we’ve been through four evolutions, each driven by technological and economic change.

In the 1970s and 1980s, when I started my career, we learned in classrooms. The technology was slide projectors and “foils” (plastic laminated slides). The “foils” were written or printed and were often hand authored by designers. (I carried around a ton of them, and they were heavy!) They worked, but were rigid, hard to change, and somewhat colorless.

1980s: The PC Era

When the PC was invented (1981), trainers learned to build video disk and CD-ROM based training. We built expensive programs that included video, animations, interactivities, and assessments. These courses cost hundreds of thousands of dollars to develop, but were more scaleable than teachers, so companies bought them. Vendors like CBT Systems (now Skillsoft) built large libraries of content, and as PC’s got smarter the content became more complex.

While this content was useful, it only ran on a single PC, so we couldn’t really track progress well. Once PC networking emerged, developers created a tracking standard called AICC (Aviation Industry CBT Committee), which let us track learner progress on a server. This technology later evolved into SCORM, which let us track any form of e-learning content in a database, bookmark your location, track completion, and store your score. So now you needed a database to store all this data .. which gave birth to the Training Management System and later the Learning Management System (LMS).

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Source: Josh Bersin

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