Transformation (r)Evolution

24 March 2009
Brussels

 Finance Transformation

 

Download the Conference Brochure

 

 

Monday 23 March 2009 (Pre-conference day)
 
18:30 – 19:30 Provider Clinic: Q&A with Sponsors
   
19:30 – 21:00 Pre-Conference Networking Cocktail
   
Tuesday 24 March 2009 (Main conference day)
   
08:00 – 08:45 Registration & Welcome Coffee  
   
08:45 – 09:00 Chairman Welcome Address

Karsten Soderberg

Karsten Soderberg
Director, CorporateLeaders

   
09:00 – 09:40
Global Corporate Finance Strategy  
 

Presentation

Nathalie De Wachter, Finance Director for European Medium-Sized Affiliates, Eli Lilly
 

 

How should business and finance transform to survive and thrive in todays environment

  • The business environment - can we survive?
  • Lilly's approach to the challenge - changing our business model
  • Finance outsourcing: implementation learning and early results - thrive?
   
09:40 – 10:20
Finance Outsourcing Evolution
 

Case Study 

Bill Cowie, VP Finance Transformation & Business Services, Tetra Pak International SA. 

 
  • Innovations in transition methodology
  • Process based delivery
  • Continuous improvement and transaction based pricing
  • Governance and its evolution
   
 

Jon Bell, Engagement Director for SKF and Tetra Pak – Capgemini BPO Services

   
10:20 – 11:10 Networking and Coffee Break
   
11:10 – 12:30  Parallel Sessions
   
 Stream A

Executive Briefing:
Performance Optimization in Shared Services and Outsourcing

   
Adriano Cito Moderator: Martin Wolleswinkel, Practice Lead Finance Transformation, Europe, The Hackett Group
 
  • Importance of performance success for shared services and outsourcing engagements
  • Strategies to ensure continuous improvement and not just one-off improvements
  • Measuring performance improvements - distinguishing between efficiency (doing things right) and effectiveness (doing the right things)
  • Roles of effective talent management
  • Leveraging technology to improve performance
   
 Adriano Cito

Adriano Cito, Region Controller Europe, Africa and Middle East & Director FSSC, JohnsonDiversey 

   
Liam Keys  Liam Keys, General Manager GBS Financial Services Europe, GE
   
 Luc Le Brun Luc Le Brun, Controller Business Process Optimization Finance, Agfa HealthCare
   
Gerard Lopez, Vice President of EMEA Operations, Brainware
   
 Stream B

Case Study and Interactive Discussion:
Captive Shared Services versus Outsourcing

   
 Harry Wauters

Speaker: Harry Wauters, Director, Global Financial Shared Services Centers, International Paper

 
  • International Paper Company
  • International Paper’s global financial shared services centers
  • Drivers for outsourcing
  • Outsourcing versus captive
  • Must have in your contract
   
  Interactive Discussion Leader: Pankaj Alexander, Senior Manager Controller, FedEx
   

Karsten Soderberg

Moderator: Jesper Lillelund, Director, CorporateLeaders
   
 Stream C

Executive Briefing 
What's Next for Shared Services 

 

 

Karsten Soderberg 

Moderator:  Karsten Soderberg
Director, CorporateLeaders


 
  • The evolution of shared services
  • The next steps: Challenges and options
  • Scope expansion and performance improvements
  • Outsourcing options
  • Commercializing shared services
   
John Hall John Hall, Senior Vice President, DSM Business Support
   

Jürgen Maul, Head of Finance and Accounting Services, Bayer Business Services

   
Reginald Van Peteghem Reginald Van Peteghem, Director Financial Processes & Services, Borealis Polymers N.V.
   
12:30 – 13:45 Networking Lunch
   
13:45 – 14:00

Performance: Capacity to Change
Tim Vermeire, Still Movin

   
14:00 – 14:20 Morning Parallel Sessions Roundup
   
14:20 – 15:00
Trend Analysis
 

Interactive Discussion 

   

Karsten Soderberg

Moderator: Karsten Soderberg, Director & Founder, CorporateLeaders
   
 Cathy Tornbohm Cathy Tornbohm, Vice President Research, Gartner
   
15:00 – 15:20 Networking & Coffee Break
   
15:20 – 16:40  Parallel Sessions
   
Stream A

Executive Briefing:
Driving Innovation in Shared Services and Outsourcing

   
Soeren Dressler 

Moderator: Dr. Sören Dressler
Professor of International Management Accounting, University of Applied Sciences, Berlin; Director, Offshoring Institute

 
  • New technology and further automation – How to understand which technology is right for you
  • More client focus through comprehensive charging models – What are the state-of-the-art charging models
  • Creating the Center of Competence – How to stimulate innovation through bundling of competencies
  • Products vs. process orientation – How should the service offering be structured
   
Dr. Constanze Nüsperling, Senior Director Shared Services, UCB
   
 Cathy Tornbohm Cathy Tornbohm, Vice President Research, Gartner
   
 Reginald Van Peteghem Reginald Van Peteghem, Director Financial Processes & Services, Borealis Polymers N.V.
   
Stream B

Executive Briefing:
Lessons Learned from Servicing Outsourcing Clients - The Providers’ Side of the Story

   
 

Moderator: Kit Burden, Partner and Head of Technology, Sourcing and Commercial Group, DLA Piper

 
  • What works best before and during contract
  • Continuous improvement, transformation and value add
  • What to avoid - during due diligence, in negotiations, in transition, in governance and during steady state
  • What can both customer and service provider do to learn from the past and maximize the chances of future success?
  • A successful relationship (and why)
   
Neil Shepherd, Head of Product Development for BPO, Capgemini Global BPO Services
   
Harry Wauters Harry Wauters, Director, Global Financial Shared Services Centers, International Paper
   
Stream C

Executive Briefing:
Best Human Capital Management Practices in Business Transformation

   
Moderator: Luc Langeraert, HR Director Belux
Fujitsu Services
 
  • HR basics to drive change successfully
  • Making change fun
  • Importance of open communications and involvement
  • HR operations or HR management
  • Recruiting professionals as managers or managers to manage professionals
  • Dilemmas within flat organizations
   
 John Hall

John Hall, Senior Vice President, DSM Business Support

   
  Dr. Joachim Jäckle, Corporate Senior Vice President Financial Operations, Henkel
   

Linda Kromjong

Linda Kromjong, Senior Director HR, Europe and EMEA, DHL Global Business Services
   
16:40 – 17:00
Afternoon Parallel Sessions Roundup & Closing Remarks    
   
17:00 – 17:30 Networking & Farewell Drinks
   

Premium Sponsors
Capgemini Finance Transformation Outsourcing Shared Services
   
Exhibitors
  
   
Partners

     


  



Our Partners

The Corporate Leaders Network

Tangible Impacts of Accounting Transformation