Outsourcing in Bulgaria To Move Ahead to More Value Added Services in Medium Term  

2 July 2008:

Bulgarian outsourcing companies will move ahead to more value added services in the medium term as the business matures and conditions improve, officials said.

"Some time ago Bulgaria was a destination for outsourcing of processes with low value added and the value added of the processes is now increasing. I think we everyone benefits from that," Anton Gavrailov, business development manager at information technology company Bulgarian Sirma Group Corp., told SeeNews on the sidelines of a conference on the outsourcing of IT services organised by IT publisher IDG Bulgaria.

The country of 7.6 million people, which joined the European Union in 2007, was among the top 10 most preferred outsourcing destinations in 2007, according to the government's Agency for Information Technology and Communications.

Outsourcing of services such as consulting, implementation of systems such as SAP, Oracle Financials and specialised banking systems will develop at the speed of an avalanche, Gavrailov said.

Bulgaria is still at the stage of outsourcing of basic processes and moving ahead to outsourcing of integral business and IT processes, said Ivaylo Slavov, general manager of Swiss human resources company Adecco's Bulgarian unit.

"Outsourcing of procurement processes, IT processes, accounting - account payable, account receivable, credit control, such things - will be coming to Bulgaria ever more often," he said.



Source: Manufacturing Business Technology

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